Healthcare Providers and medical billing companies lose a lot of money due to lack of follow-up on outstanding claims with the insurance companies. The MedLead AR follow-up services are designed to ensure timely payment of claims.

MedLead has a dedicated AR follow-up team that aggressively follows-up with insurance companies on all accounts. MedLead’s trained staff constantly keep in touch with insurance companies via websites, fax, IVR and phone to ensure that claims are settled quickly. The AR (Accounts Receivable Management Services) team continuously monitors the ageing buckets of the ARs and guarantee that all the claims are followed upon between 25-45 days from the date of entry depending on the payer. Medical billing AR follow-up with insurances is done to obtain the status of the claims, status of appeals and denial reasons in case claims have been denied. Every effort is made to have the claim re-processed on the phone, during the call with the Insurance representative.

MedLead also undertakes clean-up of old Accounts Receivables. Many a time, practices and Facilities have accumulated unresolved Accounts Receivables either through lack of proper AR follow-up due to lack of manpower or sometimes they end up with these backlogs due to poor AR Management done by another medical billing company. MedLead teams analyze the various accounts receivable reports provided by the client and determine strategies to work on the AR management strategy. The strategies are developed and executed, so that there is reduction of the bad debts and AR collections are maximized.